Everything is changing at the speed of light in the world of business. Leaders have to connect to the many and at the same time be able to engage the individual, if they want to survive in The Day After Tomorrow.
Algorithms rule the world: they impact how we work, how we live and how we buy. By 2035 they will have changed the fabric of society just as much - if not more – as the introduction of electricity and the world wide web.
In his keynote "Extreme Customer Centricity In A Networked World", Rik Vera helps organizations grasp how ‘The New Normal’ – in which `digital’ has become the new normal – has transformed our work environment into a dense network.